Return Policy

At Taylor Melrose, we want you to be completely satisfied with your purchase, and we understand that sometimes a product may not meet your expectations. Our return policy is designed to be transparent, straightforward, and customer-friendly. Please take a moment to familiarize yourself with our guidelines:

1. Eligibility for Returns:

  • We accept returns for unopened and unused items within 30 days of the purchase date.
  • To qualify for a return, the product must be in its original packaging and in the same condition as when it was received.

2. Initiating a Return:

  • If you wish to return an item, please contact our customer service team at info@taylormelrosebeauty.com within 30 days of receiving your order.
  • Provide your order number, the name of the item you wish to return, and the reason for the return.

3. Return Shipping:

  • Customers are responsible for the cost of return shipping unless the return is a result of our error or a defective product.
  • We recommend using a trackable shipping method to ensure the safe return of the item.

4. Refund Process:

  • Once we receive and inspect the returned item, we will process the refund to the original payment method within 5 business days.
  • Please note that shipping fees are non-refundable.

5. Exchanges:

  • Unfortunately, we do not offer direct exchanges. If you wish to receive a different item, please follow the return process and place a new order.

6. Size and Scent Recommendations:

  • We encourage customers to order a small size initially to ensure satisfaction with the size, scent, and formula.
  • This practice helps you experience our products before committing to larger sizes.

7. Contact Us:

Taylor Melrose is committed to providing exceptional products and service. We appreciate your understanding and cooperation with our return policy, as it allows us to continue delivering high-quality beauty and personal care experiences to our valued customers.

Thank you for choosing Taylor Melrose!

Bringing Your Vision to Life

Product Development

Do you have an idea that needs a seasoned professional team to bring it to market? At Taylor Melrose, we specialize in turning dreams into reality. Our designers work across multiple industries to create tailored solutions for our clients. From raw materials to the end consumer, we've got you covered with our broad and comprehensive services.

Whether you need a single document designed, a product mock-up or prototype, or full-scale production and mass distribution both nationally and internationally, Taylor Melrose is your go-to partner. Reach out today for a consultation and let us help you bring your vision to life.

Free Consultation

Consultation

Corporate Graphic Designers specialize in business communications, identity programs, brand standards, signage, internal and promotional publications, collateral design, and products.

Phases of Project:

Phase 1: Planning

Phase 2: Concept development

Phase 3: Design refinement:

Schedule today!
Taylor Melrose Rose + Coconut Invigorating Facial Cleanser 4 fl oz- Cruelty-Free, Vitamin E, Pro-Vitamin B5, Biotin, Tea Tree Oil, Peppermint, Caffeine, Vegan, For All Skin Types - Taylor Melrose ®

Our signature beauty brand

TAYLOR MELROSE BEAUTY:

What began as a curated specialty gift for Oprah Winfrey transformed into an extraordinary endeavor showcasing our expertise. When a celebrity friend and client entrusted us to source and create a unique gift for Oprah at the conclusion of her "Live Your Best Life" tour, we seized the opportunity to shine. Through months of meticulous planning, innovative concept development, and dedicated refinement, we delivered a masterpiece that exceeded expectations.

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